CIB Plumbing & Rooter

Rafael and CIB Plumbing demonstrate strong overall performance across all dimensions, with particular strengths in professionalism (punctuality, responsiveness, communication) and technical skill. The majority of reviews (35 of 40) are highly positive and recent (within past 2 years), with detailed accounts of specific work completed. However, three negative reviews from 2022-2024 reveal serious i... Read more

Rafael and CIB Plumbing demonstrate strong overall performance across all dimensions, with particular strengths in professionalism (punctuality, responsiveness, communication) and technical skill. The majority of reviews (35 of 40) are highly positive and recent (within past 2 years), with detailed accounts of specific work completed. However, three negative reviews from 2022-2024 reveal serious interpersonal issues including aggressive behavior, failure to show up, and threatening communications, which significantly impact the professionalism score. Pricing is consistently praised as competitive and fair, though one major dispute involved a quote that tripled during execution. Project completion is generally strong with timely work and follow-through, though the disputed pool equipment job raises concerns about scope management and communication on complex projects. Read less