ResComm Plumbing LLC

Professionalism is the most heavily mentioned dimension and is significantly dragged down by two serious negative incidents: a phone representative hanging up on a prospective customer, and an office manager threatening a customer with collections only 8 days after completed work. These are severe customer service failures that offset the positive experiences described in other reviews. Pricing an... Read more

Professionalism is the most heavily mentioned dimension and is significantly dragged down by two serious negative incidents: a phone representative hanging up on a prospective customer, and an office manager threatening a customer with collections only 8 days after completed work. These are severe customer service failures that offset the positive experiences described in other reviews. Pricing and workmanship feedback is generally positive across the reviews that mention them, with multiple reviewers calling prices reasonable or great. However, the review base is small and heavily skewed toward older reviews (2014–2016), with only one review from 2020, making it difficult to assess the contractor's current performance reliably. Read less