Mustang Plumbing & Rooter Service

Mustang Plumbing has a strong and consistent reputation for fair, competitive pricing — this is the most frequently praised dimension across the review set, with many customers explicitly noting they saved hundreds or thousands compared to competitor quotes. Professionalism scores are dragged down meaningfully by a recurring pattern of negative reviews citing rude office staff, late arrivals wit... Read more

Mustang Plumbing has a strong and consistent reputation for fair, competitive pricing — this is the most frequently praised dimension across the review set, with many customers explicitly noting they saved hundreds or thousands compared to competitor quotes. Professionalism scores are dragged down meaningfully by a recurring pattern of negative reviews citing rude office staff, late arrivals without notice, and unprofessional technician behavior, even though the majority of reviewers describe friendly and courteous service. Project completion is the most concerning dimension: several detailed negative reviews describe abandoned work, incomplete repairs, failure to obtain permits, excessive mess left behind, and failure to follow through on commitments — these are serious and specific complaints that cannot be dismissed. Experience scores are generally positive, with multiple reviewers praising technical skill and problem-solving, but a handful of reviews describe technicians who lacked basic knowledge or left work in worse condition than they found it, moderating the score. Read less