Champion Plumbing & Rooter

The reviews indicate a significant divide in customer satisfaction, where the majority of reviewers describe negative encounters with Champion Plumbing. A recurring theme among the negative reviews involves complaints about unprofessional customer service, particularly the scheduling staff and overall communication issues. Many customers have expressed frustration with delays, lack of follow-up, a... Read more

The reviews indicate a significant divide in customer satisfaction, where the majority of reviewers describe negative encounters with Champion Plumbing. A recurring theme among the negative reviews involves complaints about unprofessional customer service, particularly the scheduling staff and overall communication issues. Many customers have expressed frustration with delays, lack of follow-up, and poor management of appointments, which resulted in ruined timelines and unmet expectations. Furthermore, multiple customers reported issues with the quality of work performed by Champion's technicians. These experiences included substandard installations leading to functional problems and substantial financial costs for repairs from alternate plumbing services. Issues regarding billing practices were frequently mentioned, with complaints about pressure to pay without ensuring work satisfaction, and unclear pricing strategies, which left customers feeling exploited and dissatisfied. However, amidst the negative feedback, certain reviews did highlight positive experiences, particularly mentioning specific technicians who demonstrated professionalism and efficiency. These positive mentions tend to be overshadowed by the overall trend of dissatisfaction, indicating that while some individuals may have encountered satisfactory service, it has not been consistent across the board. In conclusion, customers have voiced strong concerns about Champion Plumbing & Rooter, pointing to significant operational deficiencies, quality control issues, and disappointing customer service experiences. Most reviewers strongly advise potential customers to consider other options before engaging with this company. Read less