Van Rooy Plumbing

The majority of reviews reflect a highly positive sentiment toward Van Rooy Plumbing, with several customers praising the company's responsiveness, professionalism, and quality of service. Many reviews mentioned specific technicians by name, such as Brian, Mike, and Arlee, highlighting their knowledge, friendliness, and efficiency. Customers frequently remarked on the reliable nature of the servic... Read more

The majority of reviews reflect a highly positive sentiment toward Van Rooy Plumbing, with several customers praising the company's responsiveness, professionalism, and quality of service. Many reviews mentioned specific technicians by name, such as Brian, Mike, and Arlee, highlighting their knowledge, friendliness, and efficiency. Customers frequently remarked on the reliable nature of the service, with quick turnaround times and the completion of jobs within expected time frames, even under difficult circumstances. A recurring theme is the affordability and fairness of pricing. Several customers noted that they received quotes that they deemed reasonable compared to other plumbing services, reinforcing the company's reputation for competitive rates. However, there are notable concerns highlighted in one specific review regarding a billing incident involving an elderly individual. This review accused the company of taking advantage of the customer's lack of knowledge, leading to a significant charge for unnecessary work. This incident has impacted some perceptions of the company, suggesting a disparity in experiences that potential customers should consider. Additionally, the reviews emphasized the helpfulness and professionalism of the office staff, with many customers explicitly mentioning positive interactions with receptionists like Lauren. To summarize, Van Rooy Plumbing is widely recommended for its reliable service and skilled technicians, but potential clients should be aware of mixed sentiments regarding pricing practices in specific situations. Overall, the company appears to have a robust reputation but could benefit from addressing isolated issues to ensure consistent, ethical practices across all customer interactions. Read less