Shoreline Plumbing & Supply

A majority of customer feedback emphasizes the professionalism exhibited by the technicians at Shoreline Plumbing & Supply. Many reviews describe their experiences as not only satisfactory but exceptional, with technicians who go above and beyond to ensure customer satisfaction. For instance, multiple reviewers noted the quick response times to emergency situations, with service often provided wit... Read more

A majority of customer feedback emphasizes the professionalism exhibited by the technicians at Shoreline Plumbing & Supply. Many reviews describe their experiences as not only satisfactory but exceptional, with technicians who go above and beyond to ensure customer satisfaction. For instance, multiple reviewers noted the quick response times to emergency situations, with service often provided within a couple of hours of the initial call. Positive remarks about technicians' knowledge and ability to educate customers about their plumbing issues are frequently mentioned, exemplifying the value of their service beyond just fixing problems. Pricing and value for services rendered is another common theme. Many customers were pleasantly surprised at how affordable the company's services are compared to competitors. Reviews frequently mention that the work done was worth the cost, describing it as reasonable, fair, or substantially less than expected for the quality provided. On a less favorable note, some customers experienced challenges with customer service, particularly when attempting to procure parts directly from the supply side of the business rather than through technician services. Instances of difficulty in reaching someone for service requests were noted, which could suggest improvement opportunities in their communication channels. Overall, customers strongly recommend Shoreline Plumbing & Supply, demonstrating a high level of trust and loyalty, with many stating they will continually use the company for future plumbing needs. This positive feedback underscores the company's effective customer service, skilled technicians, and reliable performance in handling plumbing issues. Read less