Benjamin Franklin Plumbing Mohave Of County

The feedback on Benjamin Franklin Plumbing Mohave County reflects considerable dissatisfaction, primarily revolving around the company's pricing strategies and service quality. Several customers reported feeling misled by the initial low quotes, which ballooned into significantly higher bills during or after service. For instance, one customer noted a quote jumping from $69 to $659.99 for a pressu... Read more

The feedback on Benjamin Franklin Plumbing Mohave County reflects considerable dissatisfaction, primarily revolving around the company's pricing strategies and service quality. Several customers reported feeling misled by the initial low quotes, which ballooned into significantly higher bills during or after service. For instance, one customer noted a quote jumping from $69 to $659.99 for a pressure test, with additional quotes reaching upwards of $4000 for repairs. This pattern of escalating charges has led to a perception of dishonesty within the company's billing practices. Communication issues are a recurring theme across reviews. Clients frequently noted poor follow-up on service inquiries and lack of responsiveness from customer service representatives. Multiple individuals reported promises of callbacks that never materialized, leaving them feeling neglected or disregarded. This lack of effective communication contributed greatly to their overall dissatisfaction, with some commenting on the company Read less