Grand Canyon Home Services

The reviews for Grand Canyon Home Services highlight a significant divide in customer experiences. Several reviews commend technicians like Brandon, Todd, and Scott for their professionalism, helpfulness, and knowledge, with customers expressing high satisfaction with the quality of service they received. Many felt that their technicians provided thorough explanations and handled their concerns ef... Read more

The reviews for Grand Canyon Home Services highlight a significant divide in customer experiences. Several reviews commend technicians like Brandon, Todd, and Scott for their professionalism, helpfulness, and knowledge, with customers expressing high satisfaction with the quality of service they received. Many felt that their technicians provided thorough explanations and handled their concerns effectively and in a timely manner, consolidating a positive perception of the staff at Grand Canyon Home Services. However, contrasting sentiments arise predominantly from experiences relating to pricing and service quality. Several customers have expressed frustration over what they perceive as "bait and switch" tactics or overcharging for diagnostic services that did not lead to adequate solutions. One review mentioned a hefty $417 charge just for diagnostics, without any applied credit towards repairs, leading to feelings of exploitation. Furthermore, instances of customers feeling taken advantage of during vulnerable times Read less