Authentic Plumbing

In the recent review, the customer, Anita, shared her experience with Authentic Plumbing. Key positive elements highlighted in her feedback include:Prompt Service: The urgent nature of her plumbing issue was handled efficiently, showcasing the company's responsiveness.Professionalism: The technicians, Brandon and Dakota, are described as both professional and efficient, contributing positively to ... Read more

In the recent review, the customer, Anita, shared her experience with Authentic Plumbing. Key positive elements highlighted in her feedback include:Prompt Service: The urgent nature of her plumbing issue was handled efficiently, showcasing the company's responsiveness.Professionalism: The technicians, Brandon and Dakota, are described as both professional and efficient, contributing positively to the customer's experience.Thoroughness: The review mentions that the technicians checked not only the immediate issue with the washing machine drain but also other potential problem areas, indicating a comprehensive approach to plumbing services.Clear Communication: The technicians took the time to explain the repair process to the customer, which is critical for building trust and ensuring customer understanding.Added Value: Sending camera videos of the repairs to the customer's email reflects a commitment to transparency and customer service excellence, providing reassurance and confidence in the work performed. Overall, the common findings from this review suggest that Authentic Plumbing stands out for its expert and customer-centered service, making a strong case for repeat business and recommendations. Read less