Seabrooks Plumbing

The positive reviews primarily revolve around Craig's professionalism, knowledge, and efficiency in handling various plumbing issues. Many clients found him to be not only quick in resolving their problems but also courteous and informative throughout the process. The reference to "old-school, reliable customer service" indicates a strong appreciation for traditional values in customer service tha... Read more

The positive reviews primarily revolve around Craig's professionalism, knowledge, and efficiency in handling various plumbing issues. Many clients found him to be not only quick in resolving their problems but also courteous and informative throughout the process. The reference to "old-school, reliable customer service" indicates a strong appreciation for traditional values in customer service that modern businesses often overlook. Several customers shared their experiences of needing urgent plumbing solutions and praised Craig for his ability to solve complex problems effectively. This including the ability to manage significant repairs, like fixing a collapsed sewer line and reworking a complicated shower drain assembly, underscores his expertise and reliability. Reviewers also appreciated the fair pricing of services, which they felt justified the quality of work received. The reviews emphasize a strong sense of loyalty, with multiple clients mentioning they would return to Seabrooks Plumbing for future needs, denoting a high rate of customer retention. Additionally, the sentiment of feeling cared for, especially in a sensitive situation like assisting a grieving family member, highlights the emotional intelligence and consideration shown by the technician. On the challenging side, one reviewer Read less