Grace Plumbing Services

1.6 /5 (80 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The reviews for Grace Plumbing Services reveal a highly polarized sentiment among customers. Predominantly, the feedback is negative, suggesting a significant level of dissatisfaction with the company's service. Issues frequently cited include unprofessional behavior, lack of punctuality, excessive charges for services, and subpar workmanship. Customers express feelings of being taken advantage of... Read more

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Plumbing inspection

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Workman Score

  • Price-friendly
    20%
  • Professionalism
    30%
  • Experience
    50%
  • Completion
    20%

Overview of Company Customer Sentiment Analysis in January

The reviews collectively indicate a troubling trend for Grace Plumbing Services, particularly regarding their interactions with customers assigned through home warranty services like American Home Shield (AHS). Key sentiments include:Customer Service Failures: A recurring theme across numerous reviews is the company's poor customer service. Customers reported being ignored or receiving vague respo... Read more

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    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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