TCR Rooter & Plumbing Repair

TCR Rooter demonstrates strong technical expertise and generally professional field technicians, with many customers praising specific workers by name and noting quality workmanship. However, the company is significantly hampered by inconsistent service quality, recurring billing disputes, and management issues that undermine customer trust. While recent reviews (past 12 months) trend more positiv... Read more

TCR Rooter demonstrates strong technical expertise and generally professional field technicians, with many customers praising specific workers by name and noting quality workmanship. However, the company is significantly hampered by inconsistent service quality, recurring billing disputes, and management issues that undermine customer trust. While recent reviews (past 12 months) trend more positive, a substantial pattern of complaints about overcharging, failed follow-through on warranty promises, and poor communication persists throughout the review history. The company excels at emergency responsiveness and diagnostic work but struggles with accountability when problems occur. Read less