Goettls High Desert Mechanical-HVAC & Plumbing Specialists

Goettl's High Desert Mechanical shows significant inconsistency across service dimensions. While professionalism scores moderately well (68/100) with many positive mentions of courteous technicians and responsive service, the company is severely hampered by pervasive pricing concerns (45/100), with numerous customers reporting excessive charges, hidden fees, and markups far exceeding market rates.... Read more

Goettl's High Desert Mechanical shows significant inconsistency across service dimensions. While professionalism scores moderately well (68/100) with many positive mentions of courteous technicians and responsive service, the company is severely hampered by pervasive pricing concerns (45/100), with numerous customers reporting excessive charges, hidden fees, and markups far exceeding market rates. Project completion (65/100) is undermined by missed appointments, delayed callbacks, and incomplete work. Experience ratings (72/100) reflect mixed technical competency, with some skilled technicians offset by misdiagnoses, unnecessary part replacements, and installation errors. The company demonstrates a pattern of high-pressure sales tactics and poor follow-up communication that erodes customer trust. Read less