1 Source Mechanical

With only two reviews, the data is sharply polarized and insufficient for a reliable WW Score. The positive review highlights responsiveness and care during an emergency, suggesting strong professionalism in that instance. However, the negative review is detailed and damning, describing multiple installation errors over four years including a dangerous exhaust venting mistake, a clogged drain from... Read more

With only two reviews, the data is sharply polarized and insufficient for a reliable WW Score. The positive review highlights responsiveness and care during an emergency, suggesting strong professionalism in that instance. However, the negative review is detailed and damning, describing multiple installation errors over four years including a dangerous exhaust venting mistake, a clogged drain from install debris, and a leaking coil — all pointing to serious workmanship deficiencies. The negative review also describes poor responsiveness (two-week wait times in emergencies) and a hostile in-office interaction, which significantly drags down professionalism and project completion scores. Pricing was not mentioned in either review, so that dimension cannot be scored. Read less