Travis & Sons Plumbing & Rooter

The feedback reveals two starkly contrasting experiences among Travis & Sons' customer base. On one hand, customers who received timely service often praised the technicians for being friendly, knowledgeable, and efficient. Several reviews commend the company for addressing emergency plumbing issues swiftly and effectively, showcasing an ability to provide immediate solutions without extensive del... Read more

The feedback reveals two starkly contrasting experiences among Travis & Sons' customer base. On one hand, customers who received timely service often praised the technicians for being friendly, knowledgeable, and efficient. Several reviews commend the company for addressing emergency plumbing issues swiftly and effectively, showcasing an ability to provide immediate solutions without extensive delays. Conversely, numerous reviews raised serious concerns about pricing transparency and the overall competency of the technicians. A recurring theme is dissatisfaction with high costs posed by the company, where some customers noted being charged excessively for relatively simple tasks. Instances of alleged price gouging and unfulfilled commitments by management, specifically regarding follow-ups and repairs promised but not honored, were highlighted by multiple reviewers. Customers reported feelings of being overcharged and expressed discontent towards the management Read less