Mountain Fresh Water Systems

The reviews for Mountain Fresh Water Systems showcase a highly favorable sentiment toward their services, emphasizing a few key themes:Exceptional Customer Service: Many customers lauded the excellent customer service provided by staff members. Glenn and Hunter are frequently mentioned for their knowledge, straightforwardness, and genuine care for the customer's needs without the pressure of exces... Read more

The reviews for Mountain Fresh Water Systems showcase a highly favorable sentiment toward their services, emphasizing a few key themes:Exceptional Customer Service: Many customers lauded the excellent customer service provided by staff members. Glenn and Hunter are frequently mentioned for their knowledge, straightforwardness, and genuine care for the customer's needs without the pressure of excessive sales tactics. There are numerous positive comments about their responsiveness and willingness to answer questions.Quality Installation and Product Performance: The installation specialists, including Kory and Frank, received high praise for their professionalism, efficiency, and the quality of work performed. Customers noted that the installations were performed neatly and on schedule, with systems functioning well post-installation. Positive outcomes have included better-tasting water, improvements in skin condition, and overall increased satisfaction with water quality.Pricing Transparency: Reviewers frequently pointed out the competitive pricing of Mountain Fresh's products and services. Many noted that costs remained consistent with initial quotes, and there were no hidden fees, contrasting with experiences from other companies.Long-Term Relationships: Several customers indicated they had used Mountain Fresh Water Systems for many years, returning for ongoing maintenance and needing new installations. This speaks to customer loyalty and satisfaction.Occasional Service Discrepancies: While the majority of feedback is positive, there were several critical reviews that mentioned either challenges in communication regarding scheduling service or issues with servicing older devices. One reviewer reported a disappointing interaction regarding an aged system that was apparently too old to service, prompting them to seek other options.Honesty and Trustworthiness: The personal touch and integrity representing a family-run business are appreciated, reinforcing trust among customers. This sentiment of honesty resonates strongly, being a selling point against more corporate competitors.Mixed Reviews on Availability: Some customers expressed frustration concerning scheduling and the reliability of appointments, with a couple reporting no-shows or delays. However, these instances seemed to be exceptions rather than the rule. In summary, Mountain Fresh Water Systems is perceived as a reliable and customer-focused company with a strong track record of providing quality water treatment solutions. While a few areas for improvement remain regarding communication and servicing older units, the overwhelming consensus points to a positive experience, establishing them as a leader in their field. Read less