Phoenix Rooter King

The majority of the reviews highlighted customer satisfaction with the proficiency and professionalism of the technician, Eddie. Customers noted his friendly demeanor and ability to complete tasks swiftly, which likely enhances the overall service experience. The fixed pricing for drain cleaning at $65 without additional trip charges was also well-received, suggesting clarity and transparency in p... Read more

The majority of the reviews highlighted customer satisfaction with the proficiency and professionalism of the technician, Eddie. Customers noted his friendly demeanor and ability to complete tasks swiftly, which likely enhances the overall service experience. The fixed pricing for drain cleaning at $65 without additional trip charges was also well-received, suggesting clarity and transparency in pricing that resonates well with consumers. On the flip side, there is a notable dissent regarding pricing. One reviewer mentioned that while the service was offered kindly, the prices quoted seemed higher compared to another service provider they had previously engaged. This contrast indicates that while the quality of service may be high, there is a perception among some customers that pricing might not be competitive or that it exceeds their expectations or experiences with other plumbing companies. Overall, Phoenix Rooter King appears to deliver quality service as evidenced by the favorable comments about Eddie, but there is an opportunity to address concerns about pricing to enhance customer satisfaction and retention. Read less