24-7 Water Conditioning & Plumbing

This contractor has a deeply polarized review profile spanning roughly a decade, with a meaningful cluster of positive experiences offset by a substantial and serious body of negative ones. Professionalism is the most contested dimension: while many reviewers praised individual technicians like Orlando, Shane, and Mark by name for courtesy and punctuality, a significant number of reviews document ... Read more

This contractor has a deeply polarized review profile spanning roughly a decade, with a meaningful cluster of positive experiences offset by a substantial and serious body of negative ones. Professionalism is the most contested dimension: while many reviewers praised individual technicians like Orlando, Shane, and Mark by name for courtesy and punctuality, a significant number of reviews document no-shows, rude hang-ups, condescending behavior, and failure to return calls — including multiple accounts of the owner himself behaving dismissively. Pricing is the weakest dimension, with repeated and credible accounts of bait-and-switch tactics, hidden charges, inflated invoices, upcharges not disclosed upfront, and charges for travel time buried in service deals — several reviewers explicitly used the phrase 'bait and switch' or referenced the AZ Attorney General. Project completion is also significantly impaired: multiple reviews describe work that was not completed, problems that persisted after payment, no-shows on scheduled return visits, and at least one case where a customer paid $1,530 for a drain clearing that did not fix the problem. Experience scores moderately, with some technicians demonstrating clear skill and problem-solving, but others arriving without tools, misdiagnosing equipment, or causing new damage in the process of attempting repairs. The volume and specificity of negative reviews across all four dimensions prevent any dimension from scoring above the mid-range. Read less