Paragon Mechanical Plumbing & Heating

The reviews reveal a dual perspective on Paragon Mechanical Plumbing & Heating. On one hand, several customers commend the company for quick responses, reliability, and effective service. Specifically, reviews praising employees like Matt and Craig underscore their professionalism, knowledge, and timeliness, indicating that when services are performed well, the results are satisfactory and appreci... Read more

The reviews reveal a dual perspective on Paragon Mechanical Plumbing & Heating. On one hand, several customers commend the company for quick responses, reliability, and effective service. Specifically, reviews praising employees like Matt and Craig underscore their professionalism, knowledge, and timeliness, indicating that when services are performed well, the results are satisfactory and appreciated by customers. These customers felt that they received good value due to efficient repairs and installations. However, a significant portion of the customer feedback raises serious concerns about pricing practices and communication. One client expressed frustration over unexpectedly high charges and a lack of transparency regarding fees associated with travel time, leading to a feeling of being misled. This specific review stands out due to the detail provided about pricing discrepancies, including an account of alleged overcharging based on service hours that didn Read less