Sloan Plumbing and Heating

This single review from February 2020 reveals significant professionalism and pricing concerns that prevent reliable WW Score calculation. While the technician demonstrated technical skill in completing the repair, the contractor exhibited poor communication (no ETA, no authorization, no itemized invoice), questionable billing practices (inflated labor hours, vague invoicing), and unprofessional h... Read more

This single review from February 2020 reveals significant professionalism and pricing concerns that prevent reliable WW Score calculation. While the technician demonstrated technical skill in completing the repair, the contractor exhibited poor communication (no ETA, no authorization, no itemized invoice), questionable billing practices (inflated labor hours, vague invoicing), and unprofessional handling of customer concerns. The contractor's willingness to waive charges suggests acknowledgment of customer dissatisfaction. With only one review and all dimensions based on LIMITED data, no composite WW Score can be responsibly calculated. Read less