Headley Plumbing and Septic Tank

This contractor shows significant inconsistency across reviews. While one recent review (2024) praises quick responsiveness, it reveals a critical failure in project completion—the company started work on a gas line repair but abandoned it mid-job due to self-imposed limitations, leaving the customer with unpaid charges and an unfinished problem. An older review (2020) documents poor communicati... Read more

This contractor shows significant inconsistency across reviews. While one recent review (2024) praises quick responsiveness, it reveals a critical failure in project completion—the company started work on a gas line repair but abandoned it mid-job due to self-imposed limitations, leaving the customer with unpaid charges and an unfinished problem. An older review (2020) documents poor communication and cancellation without notice. A third positive review (2019) credits the technician 'Hadley' with prompt service and complete work. The mixed signals, combined with documented project abandonment and communication failures, warrant a conservative score. The company demonstrates some technical capability but serious gaps in follow-through and professional accountability. Read less