Alabama Home Pros

The reviews exhibit a consistent theme of disappointment and frustration among customers. A major concern raised is the perceived lack of value for the money spent, with instances where clients felt they received little to no service after paying for a visit. For example, one reviewer highlights the discontent over a $70 charge just for the technician to confirm a known issue without providing any... Read more

The reviews exhibit a consistent theme of disappointment and frustration among customers. A major concern raised is the perceived lack of value for the money spent, with instances where clients felt they received little to no service after paying for a visit. For example, one reviewer highlights the discontent over a $70 charge just for the technician to confirm a known issue without providing any actionable solution. Another reviewer similarly criticized how additional leak detection services were quoted at a steep price after an initial visit, leaving them feeling like they were not helped at all. There are also notable complaints about communication and responsiveness. Although one customer was told services could be provided on the same day, they faced significant delays, leading to additional frustration when the technician arrived unprepared and lacking information relevant to the emergency leak situation. This highlights a potential issue in the company's scheduling and response practices, ultimately leading to dissatisfied customers who expected a more proactive approach to their emergencies. In summary, reviews indicate that customers have experienced high levels of frustration with Alabama Home Pros' service, pricing practices, and overall customer engagement. Across the board, clients are urging prospective customers to consider alternatives based on their unfavorable experiences. Read less