Straight Forward Plumbing

Jeff demonstrates solid professionalism with responsive communication and courteous demeanor across all reviews. However, significant pricing concerns emerge from the February 2024 review, which alleges forgotten quotes, upselling of unnecessary services (new toilet/sink), and inconsistent pricing ($150 quoted vs. charged). Project completion shows mixed results: same-day service and problem resol... Read more

Jeff demonstrates solid professionalism with responsive communication and courteous demeanor across all reviews. However, significant pricing concerns emerge from the February 2024 review, which alleges forgotten quotes, upselling of unnecessary services (new toilet/sink), and inconsistent pricing ($150 quoted vs. charged). Project completion shows mixed results: same-day service and problem resolution are strengths, but the February review suggests incomplete follow-through on the original $150 quote and potential damage (broken water line) that created additional costs. Experience is evidenced by successful diagnostics and efficient work, but the pricing dispute raises questions about transparency and honesty. Read less