OnTIME Service
2.4 /5 (57 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The reviews for OnTIME Service reflect a significant discontent with pricing practices, as customers express frustration over perceived price gouging. While the technicians are described as professional and prompt, the high costs associated with service calls and parts overshadow the positive aspects. Customers feel that the charges are excessive compared to market rates, leading to a sentiment of... Read more
Services Offered Verified by Business
Drain installation
Drain repair
Electric inspection
Electric installation or replacement
Electric panel installation
Electric panel repair
Electric repair
Wire installation
Wire repair
Faucet installation
Faucet repair
Garbage disposal repair
Generator installation
Generator repair
HVAC installation or replacement
HVAC system repair
Light fixture installation
Light fixture repair
Outlet installation
Outlet repair
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Sink installation
Sink repair
Toilet installation
Toilet repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
30%
- Professionalism
90%
- Experience
80%
- Completion
60%
Overview of Company Customer Sentiment Analysis in January
The shared reviews indicate a pattern of dissatisfaction driven primarily by pricing concerns. Customers express shock at the costs associated with basic plumbing services, such as a flow valve replacement, which they perceive as extraordinarily high compared to DIY options available at local stores. The initial quote of $379 for a relatively simple task paired with a subsequent reduction to $229 ... Read more