Kelson Plumbing

This contractor exhibits a stark and troubling pattern of inconsistency. Older reviews (2015–2019) consistently praise quick response, fair pricing, and professional demeanor. However, recent reviews (2022–2024) reveal severe deterioration: poor communication, missed appointments, no-shows without notice, incomplete work, and critical technical failures (improper plumbing installations, code v... Read more

This contractor exhibits a stark and troubling pattern of inconsistency. Older reviews (2015–2019) consistently praise quick response, fair pricing, and professional demeanor. However, recent reviews (2022–2024) reveal severe deterioration: poor communication, missed appointments, no-shows without notice, incomplete work, and critical technical failures (improper plumbing installations, code violations, unfinished jobs). The most detailed recent review documents systematic quality failures including non-plumb pipes, incorrect water line routing, and abandonment of work mid-project. While pricing remains fair and early responsiveness was strong, project completion and technical competence have collapsed in recent years, suggesting either significant business decline or loss of quality control. Read less