Handyman House Techs

The overall sentiment towards Handyman House Techs is overwhelmingly negative. Customers expressed frustration with poor communication, lack of professionalism, and unfulfilled appointments. There is a clear dissatisfaction regarding the company's responsiveness and reliability, with reviewers feeling unsupported and disregarded throughout their experience. In the detailed analysis, the recurrin... Read more

The overall sentiment towards Handyman House Techs is overwhelmingly negative. Customers expressed frustration with poor communication, lack of professionalism, and unfulfilled appointments. There is a clear dissatisfaction regarding the company's responsiveness and reliability, with reviewers feeling unsupported and disregarded throughout their experience. In the detailed analysis, the recurring themes from the reviews illustrate significant issues with communication and customer service. Customers reported numerous failed attempts to reach the company, both through calls and emails, often with no responses at all. This lack of communication has led to heightened frustration, particularly when scheduled appointments were not honored. The management's handling of inquiries has also been criticized; instances of unreturned calls, particularly from the manager, seemed to exacerbate the situation, elevating customer dissatisfaction. The failure to notify customers about no-shows has left individuals feeling neglected and disrespected, especially after they had made significant efforts to prepare for service by moving their belongings. Overall, the sentiment reflects a pressing need for Handyman House Techs to improve their customer service practices, communication protocols, and reliability to foster better customer relationships and restore faith in their services. Read less