Drainbusters Plumbing

Professionalism of Staff: The initial interaction with the service team was positively perceived. Reviewers noted that the workers were friendly, professional, and worked diligently even under adverse weather conditions. This indicates that the staff is capable of delivering quality in-person service.Communication Failures: The reviews underscore a significant concern regarding communication. The ... Read more

Professionalism of Staff: The initial interaction with the service team was positively perceived. Reviewers noted that the workers were friendly, professional, and worked diligently even under adverse weather conditions. This indicates that the staff is capable of delivering quality in-person service.Communication Failures: The reviews underscore a significant concern regarding communication. The customer reported a series of scheduling issues, including missed appointments without prior notification and a lack of follow-up on broken equipment (the camera). This suggests systemic issues in the company's scheduling process and customer service.Service Unfulfilled: Despite the positive attitude of the staff, the actual service resolution fell short. The review highlighted a critical service failure Read less