A N B Plumbing Pros

The reviews for A N B Plumbing Pros illustrate a stark division in customer sentiment. One prominent theme in the negative reviews is the accusation of unreliability and poor communication. A reviewer narrates an alarming experience where they felt taken advantage of, having paid in full for services that were never completed. They expressed frustration over the lack of follow-up, missed appointme... Read more

The reviews for A N B Plumbing Pros illustrate a stark division in customer sentiment. One prominent theme in the negative reviews is the accusation of unreliability and poor communication. A reviewer narrates an alarming experience where they felt taken advantage of, having paid in full for services that were never completed. They expressed frustration over the lack of follow-up, missed appointments, and difficulty in getting in touch with the business due to full voicemail boxes. This trend points to systemic issues regarding accountability and customer service, leading to feelings of betrayal among those who felt trusting enough to pre-pay for services. Additionally, there are grievances related to perceived incompetence, with emphasis on the idea that the staff members may not be fully qualified to carry out all plumbing tasks independently due to their apprenticeship status. Customers feeling disrespected and disregarded, especially those in vulnerable situations (like a combat-disabled veteran), adds a stark emotional weight to the reviews. Conversely, some customers counter these negative claims by praising the company Read less