The Hutchens Company

The majority of the reviews express considerable satisfaction with The Hutchens Company. Customers appreciate the promptness and diligence of the service, noting that the plumbing work was completed efficiently and without leaving behind a mess. High praise is directed towards the professionalism of the staff, with particular commendations for their courteous demeanor and detail orientation during... Read more

The majority of the reviews express considerable satisfaction with The Hutchens Company. Customers appreciate the promptness and diligence of the service, noting that the plumbing work was completed efficiently and without leaving behind a mess. High praise is directed towards the professionalism of the staff, with particular commendations for their courteous demeanor and detail orientation during service. Multiple customers highlighted the value for money, remarking that Hutchens offered competitive pricing compared to their competitors, positioning them as a favorable option for plumbing needs. However, one reviewer raised a significant concern regarding perceived price gouging, particularly in relation to a charge for a straightforward drain unclogging job which they felt was exorbitant. The mention of charging for tool use sparked dissatisfaction and suggests that transparency regarding pricing and service charges could be an area for improvement. Common themes throughout the reviews include a strong recommendation for Hutchens's services based on positive past experiences, indicating a tendency for repeat business from satisfied customers. While the majority of reviews are positive, the negative feedback serves as important insight for the company to consider in refining customer communication related to pricing structures and service costs. Read less