Mr. Rooter Plumbing of Huntsville

Mr. Rooter of Huntsville presents a deeply split picture across its review history. Recent reviews from 2024–2025 are overwhelmingly positive, praising prompt response times, courteous technicians, and reasonable pricing — but older reviews (2013–2022) contain numerous serious complaints about price gouging, incomplete or botched repairs, technicians arriving without proper tools, and manage... Read more

Mr. Rooter of Huntsville presents a deeply split picture across its review history. Recent reviews from 2024–2025 are overwhelmingly positive, praising prompt response times, courteous technicians, and reasonable pricing — but older reviews (2013–2022) contain numerous serious complaints about price gouging, incomplete or botched repairs, technicians arriving without proper tools, and management that failed to return calls or honor warranties. Pricing is the weakest dimension, with multiple detailed complaints about charges that were double or triple competitor quotes, surprise invoice inflation, and one documented case of a tech attempting to charge for warranty-covered work. Project completion is also significantly dragged down by multiple reviews describing repeat visits, unfinished jobs, abandoned work, and problems made worse rather than better. Professionalism scores moderately due to a large volume of recent positive mentions, but is offset by documented rudeness from management, technicians leaving messes, and failure to follow through on commitments. Read less