Dean Plumbing

Dean Plumbing demonstrates strong professionalism with consistent praise for punctuality, courtesy, and knowledgeable technicians across 24 mentions. Technical expertise is solid with 11 mentions of quality workmanship and problem-solving. However, pricing is a significant weakness with 7 explicit complaints about overcharging, hidden fees, and bait-and-switch tactics that substantially undermine ... Read more

Dean Plumbing demonstrates strong professionalism with consistent praise for punctuality, courtesy, and knowledgeable technicians across 24 mentions. Technical expertise is solid with 11 mentions of quality workmanship and problem-solving. However, pricing is a significant weakness with 7 explicit complaints about overcharging, hidden fees, and bait-and-switch tactics that substantially undermine customer trust. Project completion shows mixed results with some excellent follow-through but also documented instances of no-shows and incomplete work. The company's overall score reflects strong execution on service delivery and professionalism offset by serious pricing transparency and accountability issues. Read less