Overview of Company Customer Sentiment Analysis in January
The reviews for Ameri-Tech Rooter Services reveal a highly negative sentiment from customers, particularly regarding their plumbing services. The experiences shared highlight significant dissatisfaction with poor workmanship, unprofessional conduct, and financial loss caused by delays and mismanagement. The narrative illustrates a lack of accountability, with customers feeling compelled to seek le... Read more
The reviews for Ameri-Tech Rooter Services reveal a highly negative sentiment from customers, particularly regarding their plumbing services. The experiences shared highlight significant dissatisfaction with poor workmanship, unprofessional conduct, and financial loss caused by delays and mismanagement. The narrative illustrates a lack of accountability, with customers feeling compelled to seek legal recourse due to unresolved issues and failure to receive promised reimbursements. Overall, the reviews strongly suggest potential customers should approach this company with caution. The detailed sentiment analysis indicates multiple common themes across the review. The most prominent issue noted is unprofessionalism, specifically related to the plumber's (Donald) behavior of leaving the job mid-way for other commitments, which caused significant delays and subsequently disrupted the customer's schedule and incurred unexpected costs. The quality of work was heavily criticized, with allegations of poor measurements and a hurried job that required additional corrective work Read less