Draingo of Alabama

Draingo of Alabama demonstrates severely deficient performance across all measured dimensions. Professionalism is critically compromised by documented rudeness, condescension, poor communication, missed appointments, and refusal to complete assigned work. Pricing practices are highly problematic, with evidence of hidden fees, inflated charges, and apparent attempts to manipulate warranty claims to... Read more

Draingo of Alabama demonstrates severely deficient performance across all measured dimensions. Professionalism is critically compromised by documented rudeness, condescension, poor communication, missed appointments, and refusal to complete assigned work. Pricing practices are highly problematic, with evidence of hidden fees, inflated charges, and apparent attempts to manipulate warranty claims to increase customer costs. Project completion is consistently poor, with multiple instances of incomplete repairs, misdiagnosis, and refusal to return for callbacks. Technical experience is undermined by poor diagnostic accuracy, incorrect installations, and lack of accountability for work quality. The company shows a pattern of blaming customers and warranty companies rather than taking responsibility for failures. Read less