Overview of Company Customer Sentiment Analysis in January
Recent reviews for Rich Soil Construction reveal a highly negative sentiment. Customers express feelings of betrayal and frustration due to perceived dishonesty and unreliability from the company. Many allege that contractual obligations were not honored, with specific complaints about significant financial loss and lack of communication after payment. Overall, the sentiment is overwhelmingly nega... Read more
Recent reviews for Rich Soil Construction reveal a highly negative sentiment. Customers express feelings of betrayal and frustration due to perceived dishonesty and unreliability from the company. Many allege that contractual obligations were not honored, with specific complaints about significant financial loss and lack of communication after payment. Overall, the sentiment is overwhelmingly negative, highlighting a deep dissatisfaction with the service provided. Read less
Overview of Company Customer Sentiment Analysis in January
The reviews shared depict a distressing experience for customers who feel they have been deceived by Rich Soil Construction. Key points from the feedback include accusations of failing to fulfill contractual obligations, leading to considerable financial loss, specifically referencing an instance where over $9,000 was paid for a roof replacement that was not completed. Customers highlighted a pa... Read more
The reviews shared depict a distressing experience for customers who feel they have been deceived by Rich Soil Construction. Key points from the feedback include accusations of failing to fulfill contractual obligations, leading to considerable financial loss, specifically referencing an instance where over $9,000 was paid for a roof replacement that was not completed. Customers highlighted a pattern of dishonesty, contrasting the company's promotional claims of customer satisfaction. The emotions conveyed are strong, with phrases indicating feelings of being taken advantage of or "stolen from," which suggests a severe breach of trust. Additionally, the act of blocking communication after receiving payment illustrates a lack of accountability and professionalism. Customers express regret for not checking third-party reviews, particularly on reputable platforms like BBB, which implies that due diligence could have mitigated their negative experiences. The common thread in all the reviews is a significant dissatisfaction with both the service quality and the integrity of the company's business practices, culminating in a strong recommendation for potential customers to reconsider their choice before engaging with Rich Soil Construction. Read less