One Hour Air Conditioning & Heating /Ben Franklin Plumbing
1.0 /5 (3 Reviews Analyzed)
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FollowOverview of Company Customer Sentiment Analysis in January
The overall sentiment towards One Hour Air Conditioning & Heating / Ben Franklin Plumbing based on recent reviews is highly negative, with multiple customers expressing dissatisfaction regarding poor communication, unfulfilled service commitments, and lack of accountability. Customers felt misled about service agreements and were frustrated by logistical issues, including no-shows for scheduled ap... Read more
Services Offered Verified by Business
Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower repair
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair
Workman Score
- Price-friendly
40%
- Professionalism
30%
- Experience
40%
- Completion
30%
Overview of Company Customer Sentiment Analysis in January
The reviews indicate a strong sense of frustration and disappointment among customers with One Hour Air Conditioning & Heating / Ben Franklin Plumbing. Key issues revolve around communication failures regarding service agreements, with one reviewer noting being charged for services without a clear understanding of their relationship with the company. This lack of transparency was a significant sou... Read more