One Hour Air Conditioning & Heating /Ben Franklin Plumbing

1.0 /5 (3 Reviews Analyzed)

Overview of Company Customer Sentiment Analysis in January

The overall sentiment towards One Hour Air Conditioning & Heating / Ben Franklin Plumbing based on recent reviews is highly negative, with multiple customers expressing dissatisfaction regarding poor communication, unfulfilled service commitments, and lack of accountability. Customers felt misled about service agreements and were frustrated by logistical issues, including no-shows for scheduled ap... Read more

Services Offered Verified by Business

Bathtub repair
Drain installation
Drain repair
Faucet installation
Faucet repair
Gas line installation
Gas line repair
HVAC installation or replacement
HVAC system repair
HVAC system maintenance
Plumbing inspection
Plumbing installation or replacement
Plumbing repair
Sewer installation
Sewer repair
Shower repair
Sink repair
Toilet installation
Toilet repair
Water heater installation
Water heater repair
Water pipe installation
Water pipe repair

Business Details

Workman Score

  • Price-friendly
    40%
  • Professionalism
    30%
  • Experience
    40%
  • Completion
    30%

Overview of Company Customer Sentiment Analysis in January

The reviews indicate a strong sense of frustration and disappointment among customers with One Hour Air Conditioning & Heating / Ben Franklin Plumbing. Key issues revolve around communication failures regarding service agreements, with one reviewer noting being charged for services without a clear understanding of their relationship with the company. This lack of transparency was a significant sou... Read more

    Other Related Plumbing Services in Birmingham

    What does the Wise Workman score mean?
    <80 Alert
    80–89 Poor
    90–99 Licensed
    100–120 Great
    >120 Excellent
    107
    WW Score
    What things affect the Wise Workman score?
    Price-Friendly
    💰Professionalism:
    Experience
    🛠️Project
    Completion

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