McClellan Plumbing, Heating & Cooling

Across the shared reviews, several key sentiments and common findings emerge. First and foremost, customers highlight a lack of professionalism, with repeated mentions of rudeness and untrustworthiness. One reviewer expressed their experience as a "joke," indicating a significant level of frustration and disappointment. Misleading pricing practices are another major concern, as customers reporte... Read more

Across the shared reviews, several key sentiments and common findings emerge. First and foremost, customers highlight a lack of professionalism, with repeated mentions of rudeness and untrustworthiness. One reviewer expressed their experience as a "joke," indicating a significant level of frustration and disappointment. Misleading pricing practices are another major concern, as customers reported feeling misled about the charges associated with the services provided. This led to confusion and dissatisfaction, particularly when unexpected costs were introduced without proper communication from the staff. Furthermore, the communication from McClellan Plumbing appears to be lacking, with several reviewers noting that their calls went unanswered or were only returned significantly later. This resulted in additional complications for customers, including being left without essential plumbing services and needing to seek alternative accommodations. Lastly, the interactions with the owner, Mr. McClellan, drew particular criticism, described as rude and impatient when customers tried to express their concerns or file complaints. Overall, the reviews paint a troubling picture of a company that fails to meet basic standards of customer service and professionalism, leading to strong warnings from previous clients against engaging with their services. Read less