Kirkland Drain Cleaning Service

Across the reviews for Kirkland Drain Cleaning Service, there are several recurring themes and sentiments that emerge. The majority of customers report negative experiences, characterized by several key issues:Service Quality: Numerous reviews indicate that the work performed was subpar. Customers mention rushed jobs and poorly executed repairs, leading to further issues that necessitated addition... Read more

Across the reviews for Kirkland Drain Cleaning Service, there are several recurring themes and sentiments that emerge. The majority of customers report negative experiences, characterized by several key issues:Service Quality: Numerous reviews indicate that the work performed was subpar. Customers mention rushed jobs and poorly executed repairs, leading to further issues that necessitated additional repairs from other professionals. This consistent feedback points to a critical deficiency in the craftsmanship and thoroughness of the services provided.Customer Service: Many reviewers highlight a negative attitude from the service personnel, describing them as rude and unprofessional. Initial contact over the phone often set the tone for subsequent interactions, which further detracted from the customer experience.Cleanliness and Follow-Through: A common complaint is the failure to clean up after service was rendered. Multiple customers noted that the technicians left a mess behind, which added to their dissatisfaction and frustration.Pricing Issues: Several reviews mentioned confusion or discontent regarding pricing. Customers reported being charged more than the agreed amount, with some attributing this to the condition left behind after the service was completed.Isolated Positive Experience: One review stands out as a positive experience, noting a friendly and efficient service, which suggests that there may be variability in performance that could depend on specific situations or individual staff members. However, this isolated positive feedback does not overshadow the overwhelmingly negative reviews. Overall, the sentiment surrounding Kirkland Drain Cleaning Service tends to be largely negative, with critical comments pointing towards the need for improvement in both service quality and customer relations. Potential customers may want to approach with caution based on these findings. Read less