Overview of Company Customer Sentiment Analysis in January
Recent reviews for Key Plumbing & Heating indicate a significant decline in service quality and reliability. Customers express frustration over missed appointments and poor communication, highlighting a breakdown in what was once a reputable business. The sentiments lean heavily towards dissatisfaction, with former clients indicating they will seek alternative service providers. In analyzing the ... Read more
Recent reviews for Key Plumbing & Heating indicate a significant decline in service quality and reliability. Customers express frustration over missed appointments and poor communication, highlighting a breakdown in what was once a reputable business. The sentiments lean heavily towards dissatisfaction, with former clients indicating they will seek alternative service providers. In analyzing the review, the key issues noted include a lack of punctuality, failure to communicate, and a negative shift in overall customer experience. The reviewer Read less