Bag-Pipe Plumbing

The overwhelming majority of reviews — spanning roughly 2008 to 2018 — describe Mike Bagby (original owner) as punctual, professional, friendly, and highly skilled, with many customers noting long-term loyalty and strong word-of-mouth recommendations. Pricing is generally praised as fair and competitive, with several reviewers specifically noting savings versus alternatives and transparent opt... Read more

The overwhelming majority of reviews — spanning roughly 2008 to 2018 — describe Mike Bagby (original owner) as punctual, professional, friendly, and highly skilled, with many customers noting long-term loyalty and strong word-of-mouth recommendations. Pricing is generally praised as fair and competitive, with several reviewers specifically noting savings versus alternatives and transparent options. However, two significant negative reviews from late 2016 — coinciding with a noted ownership transition — describe serious issues including abusive behavior, unitemized verbal billing, refusal to accept credit cards, incomplete work, and abandoned job follow-through, which materially drag down the professionalism, pricing, and project completion scores. A separate update within a 5-star review also flags the new owner failing to return a scheduling call, further corroborating a post-transition decline. The business appears to have been strong under the original owner but shows meaningful red flags under new management. Read less